RUX Client FAQs

Why did Open Door Technology and ERP Connect Consulting change their names to RUX?

With the acquisition and expansion into a broader, more unified platform, we needed a name that reflects where we’re headed, not just where we’ve been. RUX was engineered to support our future: a brand built to scale, serve our clients across complex industries, and strengthen the systems you rely on.

What does the name “RUX” mean?

RUX is strong and durable—just like the systems we build. The name embodies our commitment to engineering Business Applications that fit your business and last long-term. It reflects a confident and modern approach, without losing the trust and integrity our clients know us for.

Is anything changing about the products or services I currently use?

No disruptions, just enhancements. Your current services and support remain intact. What’s changing is the scale and ambition of what we can now offer. At RUX, we’re creating a platform of verticalized Business Applications, you’ll see better integrations, faster onboarding, and an even deeper industry focus.

What industries does RUX serve?

We specialize in mid-market industrial equipment and commercial services companies across:

  • Oilfield services
  • Construction equipment
  • Facility services
  • Energy and environmental field services
  • Scaffolding
  • Trenching, shoring, and boring
  • Environmental equipment
  • Chemical spill and containment
  • Waste and water treatment
  • Survey and mapping equipment
  • Medical equipment

Our solutions are engineered for industry-specific complexity and dedicated to the Microsoft Dynamics 365 Business Central ecosystem.

What makes RUX different from other providers?

RUX is engineered to fit, built to last. Our solutions are not off-the-shelf or duct-taped together—we design deeply integrated Business Applications tailored to your industry. With RUX, you get visibility that unlocks better decisions, Business Applications configured for complexity, and a partner committed for the long haul.

Is RUX still a Microsoft partner?

Yes. RUX Business Applications are built on Microsoft Dynamics 365 Business Central. Our clients benefit directly from Microsoft’s continuous innovation—regular updates, advanced features, and robust security—without costly or disruptive overhauls.

How will the brand change affect me as a customer?

You’ll see our new name and identity across platforms, emails, and support. But the heart of what you experience, our people, our product, and our partnership, remains the same. In fact, our service is becoming more streamlined, clear, and scalable than ever before.

Will my existing contract change?

No. Your current agreements and relationships stay exactly the same. What’s improving is the infrastructure behind them, giving you faster support, more services, and a clearer path to growth.

How can I learn more about RUX and what’s next?

We’d love to show you. Visit www.ruxsoftware.com to explore the new brand, discover our solutions by industry, or book a personalized demo.